Debt collection -- Attempts to collect debt not owed -- Complaint #7683618
Complaint Overview
Complaint ID: 7683618
Company: Synter Resource Group, LLC.
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Tennessee
ZIP Code: 37922
Date Received: 2023-10-11T12:00:00-05:00
Date Sent to Company: 2023-10-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
Hello, I received 2 collections letters from either UPS or someone pretending to be XXXX regarding unpaid shipping invoices. I didn't recall shipping anything recently other than " free returns '' with XXXX, so I called XXXX to see what was happening. They claimed that I would never receive a bill for shipping a free return and if there was a charge it would go through XXXX. So, today I called the Customer Service number for XXXX and was talking to a gentleman who hung up on me when I asked for the specific details of the invoices. Then I called an 800 number on the collections letter and talked with a young man named XXXX, who told me that it was all a big mistake and that he was XXXX out the account, but that he couldn't do anything about the collections company, Synter Resource Group, LLC who was initiating a collections action against me. I believe that this is a scam and that the invoices were false.
Frequently Asked Questions
What is Complaint #7683618 about?
Complaint #7683618 was filed against Synter Resource Group, LLC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-10-11T12:00:00-05:00.
How did Synter Resource Group, LLC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Synter Resource Group, LLC.?
Yes, visit the Synter Resource Group, LLC. company profile at readthecomplaint.com/company/synter-resource-group-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.