Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #7682928
Complaint Overview
Complaint ID: 7682928
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Problem with personal statement of dispute
State: Florida
ZIP Code: 322XX
Date Received: 2023-10-11T12:00:00-05:00
Date Sent to Company: 2023-10-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
On XX/XX/XXXX, absolute resolution appears on my credit report. I didn't know who or what debt they were pursuing. So did debt recovery solutions. I have disputed absolute resolution twice. To figure out where this debt appeared from. They updated my account to say XXXX XXXX I never received correspondence from either company of my paying options. At first I thought they were the same debt. After contacting them to pay they are not working with me to remove this from my credit. They violated the fair credit reporting act. As I never received notification of the debt. Experian is not doing their job as well.
Frequently Asked Questions
What is Complaint #7682928 about?
Complaint #7682928 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2023-10-11T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.