Payday loan, title loan, personal loan, or advance loan -- Incorrect information on your report -- Complaint #7676039
Complaint Overview
Complaint ID: 7676039
Company: Scratch Financial, INC.
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Installment loan
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: New Mexico
ZIP Code: 88005
Date Received: 2023-10-10T12:00:00-05:00
Date Sent to Company: 2023-10-10T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I took XXXX loans from scratchpay.com for sick animals. Over time, I paid the loan. At the time of the last payment on each loan, suddenly they dont want my credit card. I had to try to get them to bill the same card, but would not. The reason was largely because they had the incorrect information as to what was owned compared to what they wanted from the credit card. At the end, after it was paid, they reported the loans as write-offs, even though they were paid in full. The company refuses to justify the negative information on the credit report, nor correct it
Frequently Asked Questions
What is Complaint #7676039 about?
Complaint #7676039 was filed against Scratch Financial, INC. regarding Payday loan, title loan, personal loan, or advance loan specifically about Incorrect information on your report. It was received by the CFPB on 2023-10-10T12:00:00-05:00.
How did Scratch Financial, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against Scratch Financial, INC.?
Yes, visit the Scratch Financial, INC. company profile at readthecomplaint.com/company/scratch-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.