Credit reporting or other personal consumer reports -- Credit monitoring or identity theft protection services -- Complaint #7675889

Complaint Overview

Complaint ID: 7675889

Company: Experian Information Solutions INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Credit monitoring or identity theft protection services

Sub-Issue: Billing dispute for services

State: Alaska

ZIP Code: 996XX

Date Received: 2023-10-09T12:00:00-05:00

Date Sent to Company: 2023-10-09T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

XXXX that around the XXXX of every month Experian is charging me {$24.00} for an account that doesn't exist. I have contacted them twice and had my card company XXXX XXXX dispute the charge. Experian told them it's a valid charge, but told me. that are not taking it out.

Frequently Asked Questions

What is Complaint #7675889 about?

Complaint #7675889 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Credit monitoring or identity theft protection services. It was received by the CFPB on 2023-10-09T12:00:00-05:00.

How did Experian Information Solutions INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Experian Information Solutions INC.?

Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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