Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing issue -- Complaint #7668691

Complaint Overview

Complaint ID: 7668691

Company: Lexisnexis

Product: Credit reporting or other personal consumer reports

Sub-Product: Other personal consumer report

Issue: Problem with a company's investigation into an existing issue

Sub-Issue: Difficulty submitting a dispute or getting information about a dispute over the phone

State: Utah

ZIP Code: 84095

Date Received: 2023-10-09T12:00:00-05:00

Date Sent to Company: 2023-10-09T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

Misuse of Product - LexisNexis IAPD Case : XXXX, Incident : XXXX, Requested an audit of any and all search ( es ) made of my personal information, my minor childrens personal information, as well as associates, friends and family members, made by user employed at XXXX XXXX XXXX XXXX XXXX in XXXX XXXX XXXX Nevada. User/employee illegally used LexisNexis to monitor background, credit, and worth ; has searched information of usefulness in credit, income, assets, and capital, as well as debt information about myself, my XXXX children, and other associates for reasons other than work related. Illegal searches were made approximately XXXX through the present. XX/XX/XXXX, I called LexisNexis; started an investigation and the rep told me I would receive the results by mail within 60 days. I have received nothing from LexisNexis and my attorney 's subpoena goes ignored or redirected.

Frequently Asked Questions

What is Complaint #7668691 about?

Complaint #7668691 was filed against Lexisnexis regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing issue. It was received by the CFPB on 2023-10-09T12:00:00-05:00.

How did Lexisnexis respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Lexisnexis?

Yes, visit the Lexisnexis company profile at readthecomplaint.com/company/lexisnexis to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

Related Pages