Checking or savings account -- Managing an account -- Complaint #7661499
Complaint Overview
Complaint ID: 7661499
Company: Apple Financial Holdings, INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: New York
ZIP Code: 11003
Date Received: 2023-10-07T12:00:00-05:00
Date Sent to Company: 2023-10-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2023 I opened a checking account with Apple Bank and deposited {$250.00} cash. On XX/XX/2023 I deposited a check. On XX/XX/2023 I deposited {$400.00} cash. So the only check I deposited ( from Pennsylvania ) was on XX/XX/XXXX. Everything else cash. I went to make an online transfer of funds- and there is a hold on {$420.00}. I am unable to access {$420.00} of my money. There is NO REASON WHATSOEVER to put a hold on any of my funds. The check cleared a week ago, and everything else I deposited was cash. See attached .pdf file, showing my bank account when I log in to Apple Bank website.
Frequently Asked Questions
What is Complaint #7661499 about?
Complaint #7661499 was filed against Apple Financial Holdings, INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-10-07T12:00:00-05:00.
How did Apple Financial Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Apple Financial Holdings, INC.?
Yes, visit the Apple Financial Holdings, INC. company profile at readthecomplaint.com/company/apple-financial-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.