Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #7660837
Complaint Overview
Complaint ID: 7660837
Company: Ria Envia, LLC
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Other transaction problem
State: Washington
ZIP Code: 98513
Date Received: 2023-10-07T12:00:00-05:00
Date Sent to Company: 2023-10-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Walmart 2 walmart money service on XX/XX/2023 my aunt sent XXXX got my act # and they keep the money saying fraud only able for refund no other information was available and XX/XX/XXXX I was to receive XXXX and was told the same thing they keep the money on the refund for 48hrs then the sender can get the refund I called ria the company and they will not give any answers to y it's fraud I need answers my aunt is XXXX and shouldn't have to do this
Frequently Asked Questions
What is Complaint #7660837 about?
Complaint #7660837 was filed against Ria Envia, LLC regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2023-10-07T12:00:00-05:00.
How did Ria Envia, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Ria Envia, LLC?
Yes, visit the Ria Envia, LLC company profile at readthecomplaint.com/company/ria-envia-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.