Checking or savings account -- Managing an account -- Complaint #7646031

Complaint Overview

Complaint ID: 7646031

Company: Wells Fargo & Company

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Problem using a debit or ATM card

State: California

ZIP Code: 92078

Date Received: 2023-09-27T12:00:00-05:00

Date Sent to Company: 2023-09-27T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Wells Fargo is denying my disputes. My card was stolen and used for over {$8000.00}. I tried to handle this with the bank with no help from their end.

Frequently Asked Questions

What is Complaint #7646031 about?

Complaint #7646031 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-09-27T12:00:00-05:00.

How did Wells Fargo & Company respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Wells Fargo & Company?

Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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