Credit card -- Other features, terms, or problems -- Complaint #7628791
Complaint Overview
Complaint ID: 7628791
Company: BMO Bank National Association
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Problem with rewards from credit card
State: Missouri
ZIP Code: 639XX
Date Received: 2023-09-30T12:00:00-05:00
Date Sent to Company: 2023-09-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I requested copy of statement showing a cash bonus of {$200.00} being applied towards my balance on my account with BMO Harris Bank. Told them I would not pay bill until I seen statement showing cash bonus was applied. Blocked me from accessing my account online closed my account and reported delinquency to credit monitoring. I have a right to copy of statement prior to making payments.
Frequently Asked Questions
What is Complaint #7628791 about?
Complaint #7628791 was filed against BMO Bank National Association regarding Credit card specifically about Other features, terms, or problems. It was received by the CFPB on 2023-09-30T12:00:00-05:00.
How did BMO Bank National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against BMO Bank National Association?
Yes, visit the BMO Bank National Association company profile at readthecomplaint.com/company/bmo-bank-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.