Credit card -- Problem when making payments -- Complaint #7628753
Complaint Overview
Complaint ID: 7628753
Company: Transcard, LLC
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Problem when making payments
Sub-Issue: Problem during payment process
State: New York
ZIP Code: 11372
Date Received: 2023-09-30T12:00:00-05:00
Date Sent to Company: 2023-09-30T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am facing continued trolling and harassment from TranscardXXXX as of today XX/XX/XXXX which has been a process that stye have put me through for years. The card, card number, and card info they have sent me, today, is unable to be used to purchase a Gift Card on XXXX, to pay for an order on XXXX, and can not even be added to XXXX XXXX or linked to XXXX. Therefore, TranscardXXXX must stop wasting my time and send to me a check in the amount of {$8.00} ( and if they do, they can cancel this card ) instead of prolonging what is years of trolling and harassment. The card they have sent to me has {$8.00} on it, as per their online platform paynuver, and the last XXXX of the card is XXXX. Is expires on some future month and year that is after the period XX/XX/XXXX -- can not share more in this semi-public complaint.
Frequently Asked Questions
What is Complaint #7628753 about?
Complaint #7628753 was filed against Transcard, LLC regarding Credit card specifically about Problem when making payments. It was received by the CFPB on 2023-09-30T12:00:00-05:00.
How did Transcard, LLC respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Transcard, LLC?
Yes, visit the Transcard, LLC company profile at readthecomplaint.com/company/transcard-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.