Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #7615763
Complaint Overview
Complaint ID: 7615763
Company: Wolf River Development Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Delaware
ZIP Code: 197XX
Date Received: 2023-09-27T12:00:00-05:00
Date Sent to Company: 2023-09-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
To whom it may concern, I am writing to report multiple fraudulent ACH withdrawals totaling over {$5000.00} deducted from of my personal checking account by Fineday Funds ( Eagle Lending , LLC dba Fineday Funds ) located at XXXX XXXX XXXX, XXXX, WI XXXX, at phone number ( XXXX ) XXXX. I have never done business with Fineday Funds, nor heard of the organization prior to these fraudulent withdrawals from my account. I have never received any product or service from Fineday Funds and did not authorize money to be taken from my account by Fineday Funds. On XX/XX/XXXX, an ACH withdrawal appeared on my XXXX XXXX XXXX checking account for {$2500.00}. The entry on the bank statement reads as follows : FinedayFunds XXXX XXXX XXXX : XXXX XXXX CO XXXX XXXX XXXX XXXX on XX/XX/XXXX, another ACH withdrawal from Fineday Funds for {$2600.00} appeared on the same account. The entry on the bank statement for this transaction reads : XXXX HOLD Fineday Funds DB ONLINE PMT ON XX/XX/XXXX I have reported both of these transactions to XXXX XXXX XXXX, but as there have now been two transactions over two weeks totaling over {$5000.00}, I am requesting that this matter be investigated by the CFPB so that Fineday Funds is not permitted to continue committing fraud at my expense. Additionally, I contacted Fineday Funds by phone today to attempt to resolve this matter. They were particularly unhelpful over the phone, requiring that I send them documentation of the fraudulent withdrawals instead of beginning to investigate the matter over the phone with me. I look forward to prompt investigation and resolution of this matter in addition to investigation of Fineday Funds ' apparently overly lax identity and/or bank account verification practices.
Frequently Asked Questions
What is Complaint #7615763 about?
Complaint #7615763 was filed against Wolf River Development Company regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2023-09-27T12:00:00-05:00.
How did Wolf River Development Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wolf River Development Company?
Yes, visit the Wolf River Development Company company profile at readthecomplaint.com/company/wolf-river-development-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.