Checking or savings account -- Closing an account -- Complaint #7611146

Complaint Overview

Complaint ID: 7611146

Company: Wesbanco Bank, INC.

Product: Checking or savings account

Sub-Product: Checking account

Issue: Closing an account

Sub-Issue: Company closed your account

State: Maryland

ZIP Code: 21208

Date Received: 2023-09-26T12:00:00-05:00

Date Sent to Company: 2023-09-26T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

back XX/XX/2023 branch manager for WesBanco XXXXXXXX have ask me out for a date night when I turn her down she start to make my daily banking transaction a nightmare refusing to cash an employee payroll check while funds were available in my account when the employee when to another branch the check was cash. On Monday XX/XX/2023, when I was trying to withdraw cash in a different branch in order to buy products from my restaurant Iwas informed that my accounts were closed. I have never received any notifications informed me with such actions. Now WesBanco is with holding my funds. after talking to the district manager, she cited my account was close for been overdraft. I have trying to explain to her that this was a retaliation from XXXX that fact that I have refuse to go out with her on a date. I was XXXX harassed and I was discriminated as well.

Frequently Asked Questions

What is Complaint #7611146 about?

Complaint #7611146 was filed against Wesbanco Bank, INC. regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2023-09-26T12:00:00-05:00.

How did Wesbanco Bank, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Wesbanco Bank, INC.?

Yes, visit the Wesbanco Bank, INC. company profile at readthecomplaint.com/company/wesbanco-bank-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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