Debt or credit management -- Confusing or misleading advertising or marketing -- Complaint #7603621
Complaint Overview
Complaint ID: 7603621
Company: Shellpoint Partners, LLC
Product: Debt or credit management
Sub-Product: Mortgage modification or foreclosure avoidance
Issue: Confusing or misleading advertising or marketing
State: Illinois
ZIP Code: 60624
Date Received: 2023-09-25T12:00:00-05:00
Date Sent to Company: 2023-09-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Received email from attorney for loan modification stating a Federal attorney is assigned to me for a trial and loan modification without any paper work.
Frequently Asked Questions
What is Complaint #7603621 about?
Complaint #7603621 was filed against Shellpoint Partners, LLC regarding Debt or credit management specifically about Confusing or misleading advertising or marketing. It was received by the CFPB on 2023-09-25T12:00:00-05:00.
How did Shellpoint Partners, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt or credit management) and describe your issue in detail.
Can I see other complaints against Shellpoint Partners, LLC?
Yes, visit the Shellpoint Partners, LLC company profile at readthecomplaint.com/company/shellpoint-partners-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.