Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #7587230
Complaint Overview
Complaint ID: 7587230
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Personal information incorrect
State: West Virginia
ZIP Code: 255XX
Date Received: 2023-09-21T12:00:00-05:00
Date Sent to Company: 2023-09-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Experian refuses to fix the addresses on my credit report that are NOT mine, I try to upload the documents, and says its invalid, but I am sending them PDF as the directions say. This is their way to not taking these addresses off of my credit report.. this is getting to be ridiculous. It shouldn't have been this difficult especially when I did as it said in PDF form however, it had an excuse every time as to why it couldn't load them. I don't live at these addresses on my credit report. It needs to be fixed immediately.
Frequently Asked Questions
What is Complaint #7587230 about?
Complaint #7587230 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2023-09-21T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.