Debt collection -- Threatened to contact someone or share information improperly -- Complaint #7569046
Complaint Overview
Complaint ID: 7569046
Company: Cb1, INC.
Product: Debt collection
Sub-Product: Medical debt
Issue: Threatened to contact someone or share information improperly
Sub-Issue: Contacted you after you asked them to stop
State: Montana
ZIP Code: 594XX
Date Received: 2023-09-18T12:00:00-05:00
Date Sent to Company: 2023-10-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Received letter on XX/XX/23 and the letter is dated XX/XX/23 stating notice of legal action. I called the collection agency ( XXXX collections ) on XXXX XXXXXX/XX/23 and spoke to XXXX at ext. XXXX asking to make a payment arrangement of {$250.00} and he advised he can't set up an arrangement because its past the date and will move forward with legal. I advised him that the letter states I can set up reoccurring payments but yet he is telling me I can't. He then asked of my husband 's place of work and I advised him absolutely not. asked him about the legal part of the letter and he said he can't discuss anything he can only take a payment. All he was saying is " hmm hmm '' and : ok : and was being very vague. I asked to speak to someone higher up than him which was XXXX XXXX which she was unavailable and I left a message. I told XXXX he cant not harrass us at our plaace of work so I will not be giving him the location. I also told him this is the first letter I received so I was I supposed to take care of this sooner if I have not received a letter, but he said they have sent several letters and left voicemails on my husband phone which he has not received. I am asking the appropriate questions and they arent giving me any information other than I need to pay immediately and if I dont then the legal action will just move forward
Frequently Asked Questions
What is Complaint #7569046 about?
Complaint #7569046 was filed against Cb1, INC. regarding Debt collection specifically about Threatened to contact someone or share information improperly. It was received by the CFPB on 2023-09-18T12:00:00-05:00.
How did Cb1, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Cb1, INC.?
Yes, visit the Cb1, INC. company profile at readthecomplaint.com/company/cb1-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.