Debt collection -- Electronic communications -- Complaint #7560671
Complaint Overview
Complaint ID: 7560671
Company: Encore Capital Group INC.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Electronic communications
Sub-Issue: Used obscene, profane, or other abusive language
State: Florida
ZIP Code: 33060
Date Received: 2023-09-16T12:00:00-05:00
Date Sent to Company: 2023-09-16T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX sold my private information to this third part collection agency. This company emails me frequently through out the day and the use very harsh language with me.
Frequently Asked Questions
What is Complaint #7560671 about?
Complaint #7560671 was filed against Encore Capital Group INC. regarding Debt collection specifically about Electronic communications. It was received by the CFPB on 2023-09-16T12:00:00-05:00.
How did Encore Capital Group INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Encore Capital Group INC.?
Yes, visit the Encore Capital Group INC. company profile at readthecomplaint.com/company/encore-capital-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.