Prepaid card -- Trouble using the card -- Complaint #7558121
Complaint Overview
Complaint ID: 7558121
Company: Incomm Holdings INC.
Product: Prepaid card
Sub-Product: General-purpose prepaid card
Issue: Trouble using the card
Sub-Issue: Trouble using the card to spend money in a store or online
State: Texas
ZIP Code: 77079
Date Received: 2023-09-15T12:00:00-05:00
Date Sent to Company: 2023-09-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
VANILLA GIFT CARD IS FRAUD!!!! THIS IS THE 3rd or 4th TIME HAVING TO REPORT THESE CARDS NOT WORKING. CLEARLY THE WORKERS ARE STEALING PEOPLE MONEY AND USING IT AND ALLOWING US TO FILE CLAIMS. I NEED MY MONEY NOW. THIS IS OVER {$200.00} & THEY ARE TALKING ABOUT THIS WONT BE RESOLVED FOR 30 DAYS WHEN ALL THEY NEED TO DO IS SEND A NEW XXXX. THE CASE NUMBER THEY PROVIDED ME WAS XXXX!!!! THIS COMPANY IS A FRAUD.
Frequently Asked Questions
What is Complaint #7558121 about?
Complaint #7558121 was filed against Incomm Holdings INC. regarding Prepaid card specifically about Trouble using the card. It was received by the CFPB on 2023-09-15T12:00:00-05:00.
How did Incomm Holdings INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.
Can I see other complaints against Incomm Holdings INC.?
Yes, visit the Incomm Holdings INC. company profile at readthecomplaint.com/company/incomm-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.