Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #7557997
Complaint Overview
Complaint ID: 7557997
Company: Roundpoint Mortgage Servicing LLC
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Pennsylvania
ZIP Code: 18360
Date Received: 2023-09-15T12:00:00-05:00
Date Sent to Company: 2023-09-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In XXXXXXXX XXXX XXXX my mortgage was transferred from XXXX XXXX to Roundpoint Mortgage Servicing, my final payment was misapplied showing me as more than 31 days late. In XXXX of XXXX this was rectified by XXXX XXXX and Roundpoint. During this time my credit was affected and Roundpoint has charged me late fees. My account still shows over 31 days late for each month.
Frequently Asked Questions
What is Complaint #7557997 about?
Complaint #7557997 was filed against Roundpoint Mortgage Servicing LLC regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2023-09-15T12:00:00-05:00.
How did Roundpoint Mortgage Servicing LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Roundpoint Mortgage Servicing LLC?
Yes, visit the Roundpoint Mortgage Servicing LLC company profile at readthecomplaint.com/company/roundpoint-mortgage-servicing-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.