Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #7557214

Complaint Overview

Complaint ID: 7557214

Company: Arvest Bank Group, INC.

Product: Mortgage

Sub-Product: Conventional home mortgage

Issue: Applying for a mortgage or refinancing an existing mortgage

Sub-Issue: Confusing or misleading advertising or marketing

State: Oklahoma

ZIP Code: 73072

Date Received: 2023-09-15T12:00:00-05:00

Date Sent to Company: 2023-09-15T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

In less than 3 hours, I have received over 25 calls from different phone numbers all from Central Mortgage company. I did not request information. They have refused to stop calling me. I have blocked all numbers that have called me. I have both denied calls and answered calls asking them to please take me off their call list.

Frequently Asked Questions

What is Complaint #7557214 about?

Complaint #7557214 was filed against Arvest Bank Group, INC. regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2023-09-15T12:00:00-05:00.

How did Arvest Bank Group, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.

Can I see other complaints against Arvest Bank Group, INC.?

Yes, visit the Arvest Bank Group, INC. company profile at readthecomplaint.com/company/arvest-bank-group-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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