Checking or savings account -- Managing an account -- Complaint #7539969
Complaint Overview
Complaint ID: 7539969
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: CD (Certificate of Deposit)
Issue: Managing an account
Sub-Issue: Deposits or withdrawals
State: Oregon
ZIP Code: 97478
Date Received: 2023-09-12T12:00:00-05:00
Date Sent to Company: 2023-09-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Chime I created an account direct deposit for payroll deposit should have been on XXXX XXXX for XXXX. Spoke with payroll from my Employer and verified it was sent to chime and verified the correct routing and account numbers. I have called and emailed and they just tell me there is no current direct deposits for my account. Its now been XXXX days with no resolution and no communication except they dont see a direct deposit.
Frequently Asked Questions
What is Complaint #7539969 about?
Complaint #7539969 was filed against Chime Financial INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-09-12T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.