Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #7539621
Complaint Overview
Complaint ID: 7539621
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Difficulty submitting a dispute or getting information about a dispute over the phone
State: Florida
ZIP Code: 327XX
Date Received: 2023-09-12T12:00:00-05:00
Date Sent to Company: 2023-09-12T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I filed a complaint about XXXX XXXX sending me an email saying im pre-approved for a XXXX XXXX XXXX make cluck here. This wont effect your credit score. I did because i buy all my gas there and the credit card gave a XXXX cent a gallon savings. I filled out all information and submitted it I was denied the card and then i received a notification from my credit monitoring companies that a Hard Inquiry was made. I never authorized a hard inquiry ive dropped iver XXXX points just from new credit cards and make over the min payments and early on every account. Equifax take XXXX points for hard inquiries and XXXX yo XXXX points for " over usage ''. These credit cards pay cash back so i use them in place of debit cards. I get no points back for ontime or early payments only points laken away Now i got an email notice this case is closed and i can not get the results when i logged into Equifax website.
Frequently Asked Questions
What is Complaint #7539621 about?
Complaint #7539621 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2023-09-12T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.