Debt collection -- Attempts to collect debt not owed -- Complaint #7527612

Complaint Overview

Complaint ID: 7527612

Company: Paypal Holdings, INC

Product: Debt collection

Sub-Product: I do not know

Issue: Attempts to collect debt not owed

Sub-Issue: Debt is not yours

State: District of Columbia

ZIP Code: 20007

Date Received: 2023-09-10T12:00:00-05:00

Date Sent to Company: 2023-09-10T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

I have a debt collection letter from XXXX XXXX XXXX XXXX for {$110.00} for PayPal. XXXX ) I logged into PayPal and currently have a positive balance. XXXX ) I do not recognize this debt. XXXX ) I can not actually log-in to XXXX XXXX XXXX XXXX. I have tried the letter ID they gave me. I have tried last name, and last XXXX. Nothing has worked. XXXX ) The website references a page with a signature, I think I've only received the XXXX page of a correspondence. I believe this is a badly orchestrated scam. XXXX ) Just realized they also sent it to Washington, DE not Washington XXXX DC.

Frequently Asked Questions

What is Complaint #7527612 about?

Complaint #7527612 was filed against Paypal Holdings, INC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-09-10T12:00:00-05:00.

How did Paypal Holdings, INC respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Paypal Holdings, INC?

Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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