Credit card -- Struggling to pay your bill -- Complaint #7525606
Complaint Overview
Complaint ID: 7525606
Company: Bread Financial Holdings, INC.
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Struggling to pay your bill
Sub-Issue: Credit card company won't work with you while you're going through financial hardship
State: Alabama
ZIP Code: XXXXX
Date Received: 2023-09-09T12:00:00-05:00
Date Sent to Company: 2023-09-20T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Comenity bank over stock. Is sending me threatening phone calls. I am having financial difficulties at the moment. But they refuse to work with me to lower the interest payments or payments. I've been making smaller payments to try to keep my account from going further behind. I have set up a payment of {$37.00} for XXXX. I have set up a {$47.00} payment for my XXXX XXXX account.
Frequently Asked Questions
What is Complaint #7525606 about?
Complaint #7525606 was filed against Bread Financial Holdings, INC. regarding Credit card specifically about Struggling to pay your bill. It was received by the CFPB on 2023-09-09T12:00:00-05:00.
How did Bread Financial Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Bread Financial Holdings, INC.?
Yes, visit the Bread Financial Holdings, INC. company profile at readthecomplaint.com/company/bread-financial-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.