Money transfer, virtual currency, or money service -- Unauthorized transactions or other transaction problem -- Complaint #7521310
Complaint Overview
Complaint ID: 7521310
Company: Moneylion INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Unauthorized transactions or other transaction problem
State: New York
ZIP Code: 10003
Date Received: 2023-09-08T12:00:00-05:00
Date Sent to Company: 2023-09-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I tried making a " peer to peer '' payment to a friend through Moneylion -- Moneylion autopopulated a user, ostensibly from information pulled from my phone 's contacts, and sent through {$75.00}. It turned out not to be my friend, but a total stranger, and now they nor moneylion will do anything to fix this error/misleading suggestion.
Frequently Asked Questions
What is Complaint #7521310 about?
Complaint #7521310 was filed against Moneylion INC. regarding Money transfer, virtual currency, or money service specifically about Unauthorized transactions or other transaction problem. It was received by the CFPB on 2023-09-08T12:00:00-05:00.
How did Moneylion INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Moneylion INC.?
Yes, visit the Moneylion INC. company profile at readthecomplaint.com/company/moneylion-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.