Credit card -- Fees or interest -- Complaint #7517691

Complaint Overview

Complaint ID: 7517691

Company: Synovus Bank

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Fees or interest

Sub-Issue: Problem with fees

State: California

ZIP Code: 90057

Date Received: 2023-09-07T12:00:00-05:00

Date Sent to Company: 2023-09-07T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Unable to pay late fees do to financial discrepancies. Late fees effecting my credit score and financial situation.

Frequently Asked Questions

What is Complaint #7517691 about?

Complaint #7517691 was filed against Synovus Bank regarding Credit card specifically about Fees or interest. It was received by the CFPB on 2023-09-07T12:00:00-05:00.

How did Synovus Bank respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Synovus Bank?

Yes, visit the Synovus Bank company profile at readthecomplaint.com/company/synovus-bank to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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