Credit card -- Getting a credit card -- Complaint #7517060

Complaint Overview

Complaint ID: 7517060

Company: Ally Financial INC.

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Application denied

State: Florida

ZIP Code: 34293

Date Received: 2023-09-07T12:00:00-05:00

Date Sent to Company: 2023-09-07T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

In early XXXX, XXXX, I was denied the issuance of a credit card from Ally Bank. Ally Bank did not inform me in writing as to why I was denied the issuance of a credit card. It is my understanding that Federal Law and credit card regulations REQUIRE that the issuer of credit cards provide a written letter as to why I was denied credit.

Frequently Asked Questions

What is Complaint #7517060 about?

Complaint #7517060 was filed against Ally Financial INC. regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2023-09-07T12:00:00-05:00.

How did Ally Financial INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Ally Financial INC.?

Yes, visit the Ally Financial INC. company profile at readthecomplaint.com/company/ally-financial-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

Related Pages