Debt collection -- Attempts to collect debt not owed -- Complaint #7516845

Complaint Overview

Complaint ID: 7516845

Company: Cng Financial Corporation

Product: Debt collection

Sub-Product: Payday loan debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt is not yours

State: Michigan

ZIP Code: 49508

Date Received: 2023-09-07T12:00:00-05:00

Date Sent to Company: 2023-09-07T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XXXX debt collector called and reported I owed a debt they are collecting. From check n go in 2018. They verified my name and then the last 4 digits of my SSN. I expressed my disbelief in this debt, as I have never used this type of service and was hung up on. I called the number back, another individual answered verified my name, again the last 4 digits of my SSN, and I then asked for my address to receive dispute forms, which was then read to me. I expressed my disbelief and was then again hung up on. The debt, they claimed, stemmed from 2018. I have never used check n go services. Frankly I am in high disbelief that i would have been able to qualify for their services in 2018. XXXX debt collector called from XXXX. I will wait to see if this company can provide proof of this debt. I contacted Check n go, Allied Services debt collector for Check n go, they state they have no record of my SSN. As of now this appears as though a phishing scam or bad collecting practices if this is a real licensed debt collector.

Frequently Asked Questions

What is Complaint #7516845 about?

Complaint #7516845 was filed against Cng Financial Corporation regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-09-07T12:00:00-05:00.

How did Cng Financial Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Cng Financial Corporation?

Yes, visit the Cng Financial Corporation company profile at readthecomplaint.com/company/cng-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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