Checking or savings account -- Problem caused by your funds being low -- Complaint #7505707
Complaint Overview
Complaint ID: 7505707
Company: BMO Bank National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem caused by your funds being low
Sub-Issue: Non-sufficient funds and associated fees
State: Arizona
ZIP Code: 86409
Date Received: 2023-09-05T12:00:00-05:00
Date Sent to Company: 2023-09-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
It's been a issue getting everything out of the show me time I've called in to complain. I finally receive a replacement card but I went about almost 3 months without a card. And during XXXX time it may be very hard. Finally receive one after many months You command it with me a lot. Due to was around XXXX time XXXX. My birthday 's in XXXX. My daughter 's birthday. When I finally do receive a card I still begin to have issues, overdraft fees, and disputes do not get fixed. They have not been fixed, bank of the west has went to bmo and barely a fraudulent case was made by bmo nit bank of the west The bank has my change of address. I have yet to receive dispute form? But instead got ta letter or paper in the mail saying that I am overdrafted and to basicallypaid up. But yet I have not received a dispute form to fill out by mail or anything This is very inconvenient given that I stayed Arizona where I have to drive about an hour and XXXX minutes to go to the bank or go all the way back to California and find a local bank. Many issue has been going on with my card since 2022 of XXXX.
Frequently Asked Questions
What is Complaint #7505707 about?
Complaint #7505707 was filed against BMO Bank National Association regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2023-09-05T12:00:00-05:00.
How did BMO Bank National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against BMO Bank National Association?
Yes, visit the BMO Bank National Association company profile at readthecomplaint.com/company/bmo-bank-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.