Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing issue -- Complaint #7504919

Complaint Overview

Complaint ID: 7504919

Company: Equifax, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Other personal consumer report

Issue: Problem with a company's investigation into an existing issue

Sub-Issue: Difficulty submitting a dispute or getting information about a dispute over the phone

State: New Hampshire

ZIP Code: 030XX

Date Received: 2023-09-05T12:00:00-05:00

Date Sent to Company: 2023-09-12T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

My information was stolen in New York around XXXX I reported this to the XXXX ( XXXX ) credit Bureaus and was unable to resolve and dispute addresses, phone numbers and some of the instruments that were on my report. Some of these items still remains today ; All Phone numbers except for ; XXXX All Addresses except for ; XXXX XXXX XXXX, XXXX XXXX XXXX XXXX The persons who committed the larceny to all my information which include ; XXXX. Passport XXXX. Drivers License and other important docs, they did not get my Emails. When I reached out to the Bureaus to make the complaint and lock my credit I was unable to find the supporting information. I have found the supporting documents and i am hoping this will help with my journey back.

Frequently Asked Questions

What is Complaint #7504919 about?

Complaint #7504919 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing issue. It was received by the CFPB on 2023-09-05T12:00:00-05:00.

How did Equifax, INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Equifax, INC.?

Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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