Credit card -- Getting a credit card -- Complaint #7504682

Complaint Overview

Complaint ID: 7504682

Company: Chime Financial INC

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Card opened without my consent or knowledge

State: North Carolina

ZIP Code: 27587

Date Received: 2023-09-05T12:00:00-05:00

Date Sent to Company: 2023-09-05T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I received emails the last week of XX/XX/2023 saying that I had set up a Chime bank account, set up direct deposit under a band account number I do not recognize, and a XXXX XXXX XXXX was opened and sent to my address. I assume this is a case of identity theft since I did not do this. I was able to close the Chime bank account, but I am now a victim of identity theft. I assume someone used my personal information to do this and want to report it.

Frequently Asked Questions

What is Complaint #7504682 about?

Complaint #7504682 was filed against Chime Financial INC regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2023-09-05T12:00:00-05:00.

How did Chime Financial INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Chime Financial INC?

Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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