Credit card -- Problem with a purchase shown on your statement -- Complaint #7492547
Complaint Overview
Complaint ID: 7492547
Company: Trueaccord CORP.
Product: Credit card
Sub-Product: Store credit card
Issue: Problem with a purchase shown on your statement
Sub-Issue: Card was charged for something you did not purchase with the card
State: Florida
ZIP Code: 32073
Date Received: 2023-09-02T12:00:00-05:00
Date Sent to Company: 2023-09-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
True Accord a charge off company that took ahold of XXXX XXXX XXXX XXXX says I owe {$290.00} for a purchase that I did not make The date was on XXXX I was just aware of this on XXXX. I reach out to company No phone call back or email Im asking for removal of this
Frequently Asked Questions
What is Complaint #7492547 about?
Complaint #7492547 was filed against Trueaccord CORP. regarding Credit card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2023-09-02T12:00:00-05:00.
How did Trueaccord CORP. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Trueaccord CORP.?
Yes, visit the Trueaccord CORP. company profile at readthecomplaint.com/company/trueaccord-corp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.