Credit reporting or other personal consumer reports -- Unable to get your credit report or credit score -- Complaint #7492142
Complaint Overview
Complaint ID: 7492142
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Unable to get your credit report or credit score
Sub-Issue: Other problem getting your report or credit score
State: Pennsylvania
ZIP Code: 19120
Date Received: 2023-09-02T12:00:00-05:00
Date Sent to Company: 2023-09-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In XX/XX/XXXX I had became an authorized user on a XXXX XXXX account my score was XXXX equifax in XX/XX/XXXX my score drop XXXX points and it say that the score drop due to me being removed from a capital XXXX account for 5 months I been trying to get this issue resolved my other XXXX credit reports are reporting fine from XXXX XXXX and XXXX XXXX equifax is not showing anything and is saying I was removed from XXXX XXXX which is incorrect from XX/XX/XXXX to XX/XX/XXXX XXXX still an active XXXX XXXX member for my own account as well as the account that Im listed on as an account XXXX with full access
Frequently Asked Questions
What is Complaint #7492142 about?
Complaint #7492142 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Unable to get your credit report or credit score. It was received by the CFPB on 2023-09-02T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.