Credit reporting or other personal consumer reports -- Unable to get your credit report or credit score -- Complaint #7489432
Complaint Overview
Complaint ID: 7489432
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Unable to get your credit report or credit score
Sub-Issue: Problem getting your free annual credit report
State: Connecticut
ZIP Code: 06114
Date Received: 2023-09-01T12:00:00-05:00
Date Sent to Company: 2023-09-01T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have been trying to get a copy of my Transunion credit report. I have tried to request online and it directs me to call. I requested a copy by phone over 30 days ago and still have not received in the mail. I tried to request online again and it say unable to give me a copy I must call. I called again and was told to request online. I am just going in circle at this point. I believe I am a victim of identify theft and I need to review my report for any potential fraudulent accounts or activity.
Frequently Asked Questions
What is Complaint #7489432 about?
Complaint #7489432 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Unable to get your credit report or credit score. It was received by the CFPB on 2023-09-01T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.