Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #7489281
Complaint Overview
Complaint ID: 7489281
Company: Flatonia Investments, LLC
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
Sub-Issue: Trying to communicate with the company to fix an issue with the application process
State: Delaware
ZIP Code: 198XX
Date Received: 2023-09-01T12:00:00-05:00
Date Sent to Company: 2023-09-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received an email stating I had important details for Envoy Mortgage. I called the loan originator who I worked for last year as it was sent under his name. He does not work for the company anymore. Someone is acting on behalf of me trying to purchase a mortgage of {$610000.00} in XXXX XXXX. The mortgage company is not picking up at their headquarters. I did not approve of this. My social security number and birth date was stolen in an IT breach where I work at XXXX XXXX XXXX. I believe this is related.
Frequently Asked Questions
What is Complaint #7489281 about?
Complaint #7489281 was filed against Flatonia Investments, LLC regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2023-09-01T12:00:00-05:00.
How did Flatonia Investments, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Flatonia Investments, LLC?
Yes, visit the Flatonia Investments, LLC company profile at readthecomplaint.com/company/flatonia-investments-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.