Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #7484972

Complaint Overview

Complaint ID: 7484972

Company: 21st Mortgage CORP.

Product: Mortgage

Sub-Product: Manufactured home loan

Issue: Applying for a mortgage or refinancing an existing mortgage

Sub-Issue: Application denials

State: Texas

ZIP Code: 79065

Date Received: 2023-08-31T12:00:00-05:00

Date Sent to Company: 2023-08-31T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I am working on buying a house from XXXX XXXX XXXX. They will only use 21st mortgage for their used homes. They said they do not deal with any other mortgage company. I applied with 21st and was denied because of a problem I had with them 20 years ago. I asked them if there was a way around that since this dealership will only deal with them and they stated that if they ever had a problem with you they will never do business with you again. This all took place this week. How long can a bank blacklist you from doing business when the information has been off of my credit report for at least 10 years?

Frequently Asked Questions

What is Complaint #7484972 about?

Complaint #7484972 was filed against 21st Mortgage CORP. regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2023-08-31T12:00:00-05:00.

How did 21st Mortgage CORP. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.

Can I see other complaints against 21st Mortgage CORP.?

Yes, visit the 21st Mortgage CORP. company profile at readthecomplaint.com/company/21st-mortgage-corp to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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