Debt collection -- Electronic communications -- Complaint #7479981
Complaint Overview
Complaint ID: 7479981
Company: Transworld Systems INC
Product: Debt collection
Sub-Product: Telecommunications debt
Issue: Electronic communications
Sub-Issue: You told them to stop contacting you, but they keep trying
State: Iowa
ZIP Code: 50265
Date Received: 2023-08-30T12:00:00-05:00
Date Sent to Company: 2023-08-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
TSI COMPANY WILL NOT STOP CONTACTING ME OVER MY EX BOYFRIENDS ACCOUNT. THEY CALL, EMAIL, TEXT AND SEND LETTERS CONSTANTLY THOUGH I HAVE RESPONDED IT IS NOT MY DEBT TO THEM DIRECTLY AND BY DUSPUTING IT WITH CREDIT BUREAUS TO NO AVAIL. EXAMPLE EMAIL ( AND i ALREADY CLICKED THE OPT OUT LINK ) : XXXX account ending in XXXXXXXX XXXX XXXX XXXX XXXX ( 13 hours ago ) to me Why is this message in spam? It is similar to messages that were identified as spam in the past. Report not spam TSI Continue scrolling to see important information concerning your rights. Please do not reply to this email as this email address is not monitored. Options for contacting us are provided below. We accept opt-out requests here To : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXXXXXX XXXX Physical Address : Transworld Systems Inc. XXXX XXXX XXXX XXXX XXXX XXXX XXXX PA XXXX XXXX Office Hours : Monday through Wednesday XXXX to XXXX XXXX, Thursday XXXX to XXXX XXXX, Friday XXXX to XXXX XXXX, Saturday XXXX to XXXX XXXX Our Account # : XXXX Creditor : XXXX Creditor 's Account # : XXXX Balance Due : {$350.00} Calls to and from this company are recorded and may be monitored. Dear XXXX XXXX, We also sent you a welcome email. Did you receive it? We want to make sure that you know were here to help you resolve your account. Please give us an opportunity to help you resolve this account. Options for your convenience XXXX XXXX XXXX Visit Us Online XXXX XXXX XXXX Your registration code is XXXX You can also mail your payment to Transworld Systems Inc. XXXX XXXX XXXX XXXX, DE XXXX or you can contact one of our representatives at XXXX. This is an attempt to collect a debt. Any information obtained will be used for that purpose. This is a communication from a debt collector. Very truly yours, Transworld Systems Inc. Please be advised that if you provide access to your email account to any other persons, such persons may be able to read the emails that we send to you. We do not send emails to known workplace email addresses, even with your permission, because they are subject to your employers email monitoring policies and may be read by your employer. Some written communications may be sent via US Postal Service. We accept opt-out requests here
Frequently Asked Questions
What is Complaint #7479981 about?
Complaint #7479981 was filed against Transworld Systems INC regarding Debt collection specifically about Electronic communications. It was received by the CFPB on 2023-08-30T12:00:00-05:00.
How did Transworld Systems INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Transworld Systems INC?
Yes, visit the Transworld Systems INC company profile at readthecomplaint.com/company/transworld-systems-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.