Credit reporting or other personal consumer reports -- Unable to get your credit report or credit score -- Complaint #7479223
Complaint Overview
Complaint ID: 7479223
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Unable to get your credit report or credit score
Sub-Issue: Other problem getting your report or credit score
State: Missouri
ZIP Code: 641XX
Date Received: 2023-08-30T12:00:00-05:00
Date Sent to Company: 2023-09-05T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/, I tried to dispute a credit card balance on Transunion 's website and it kept giving me an error. Then I tried to pull my free credit report, and again, Transunion 's site indicated an error, that I was unable to get my free credit report. So I called, and the agent said I could not get my score without paying {$9.00} and to get my report, I would have to be transferred to their " technical '' department. Doesn't the CFPB, the administration, and government agencies at-large see a huge conflict of interest with letting these credit bureaus, all three and maybe the fourth, compelled to provide the American people with the information they SELL to private industry - and also sell all their product lines along with it? The identify theft protection, the credit monitoring, the fraud prevention- they're selling Americans all their bells and whistles and conveniently not able to provide us with our own information for free as agreed. Who is looking out for us? These bureaus are for-profit entities and our consumer protections against their quite often wrong information, black box algorithms for scoring, and suite of tools designed to make Americans pay for their information they're entitled to review and dispute- is eroding quickly. Who is watching out for us on XXXX XXXX?
Frequently Asked Questions
What is Complaint #7479223 about?
Complaint #7479223 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Unable to get your credit report or credit score. It was received by the CFPB on 2023-08-30T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.