Credit reporting, credit repair services, or other personal consumer reports -- Credit monitoring or identity theft protection services -- Complaint #7423061
Complaint Overview
Complaint ID: 7423061
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Credit monitoring or identity theft protection services
Sub-Issue: Problem canceling credit monitoring or identify theft protection service
State: Arizona
ZIP Code: XXXXX
Date Received: 2023-08-18T12:00:00-05:00
Date Sent to Company: 2023-08-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to inform you of a serious matter involving XXXX XXXX XXXX XXXX XXXX that has reported inaccurate and fraudulent information on my credit report. XXXX XXXX XXXX, XXXX, has forged my signature on a fictitious medical document and submitted a billing statement containing incorrect information. I believe their actions not only constitute a violation of forgery laws, but also a breach of my rights under the Fair Credit Reporting Act. Details of the fraudulent activity include a fictitious document titled " Patient Registration & Financial Acknowledgement Form '', created by the company themselves. As a result of this situation, I am disputing the legitimacy of any debt related to this collection agency and request that you promptly investigate and remove this erroneous information from my credit report. Attached are copies of the Forged Document, created by themselves, as well as the billing statement containing incorrect information. I kindly request that you take swift action to address this matter in accordance with the FCRA, and consider this a serious matter with disputing this information from my credit report.
Frequently Asked Questions
What is Complaint #7423061 about?
Complaint #7423061 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Credit monitoring or identity theft protection services. It was received by the CFPB on 2023-08-18T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.