Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #7407336
Complaint Overview
Complaint ID: 7407336
Company: Discover Bank
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Other transaction problem
State: Illinois
ZIP Code: 612XX
Date Received: 2023-08-15T12:00:00-05:00
Date Sent to Company: 2023-08-15T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This is so many of the above options I had to just pick the best ones. This is about a savings account with Discover and they abruptly closed my account with no explanation kept {$330.00} for several days then they sent a check which can not be cashed anywhere anywhere in town anywhere with any other bank anywhere with mobile, cant be cashed at XXXX, cant be cashed out a check cashers place. Ive had no money for XXXX days now because of them so they finally agreed after XXXX hours on the phone to wire it and then at the last minute they wont wire me my money they wont give me my {$330.00} and I have no money XXXX XXXX and I need XXXX XXXX. I almost ended up in the hospital last night because of this I couldnt get my medication. Plus, they had me void the check because they were supposed to send out the wire and now they will not send me out The wire This is very urgent!!!!!!!!!
Frequently Asked Questions
What is Complaint #7407336 about?
Complaint #7407336 was filed against Discover Bank regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2023-08-15T12:00:00-05:00.
How did Discover Bank respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Discover Bank?
Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.