Credit card or prepaid card -- Other features, terms, or problems -- Complaint #7406281
Complaint Overview
Complaint ID: 7406281
Company: Atlanticus Services Corporation
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Other problem
State: Arizona
ZIP Code: 85635
Date Received: 2023-08-15T12:00:00-05:00
Date Sent to Company: 2023-08-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Problems with ASPIRE : ASPIRE owes a refund {$18.00} I never received it. I have phoned ASPIRE many times to solve this issue. Each time I call, a phone rep tells the new date that I should receive the refund, and the letter of explanation. Any issue of post office delivery was resolved months ago. There is no local issue. This " lip service '' from ASPIRE has been going on since early this year. I also filed complaints with this consumer bureau back in May ... .still no results. In addition, I would like to know why the company 's reps continue to promise the delivery of the refund, but never follow through. Why is there double speak?
Frequently Asked Questions
What is Complaint #7406281 about?
Complaint #7406281 was filed against Atlanticus Services Corporation regarding Credit card or prepaid card specifically about Other features, terms, or problems. It was received by the CFPB on 2023-08-15T12:00:00-05:00.
How did Atlanticus Services Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Atlanticus Services Corporation?
Yes, visit the Atlanticus Services Corporation company profile at readthecomplaint.com/company/atlanticus-services-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.