Debt collection -- Attempts to collect debt not owed -- Complaint #7401392
Complaint Overview
Complaint ID: 7401392
Company: Optimum Outcomes, INC.
Product: Debt collection
Sub-Product: Medical debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Wisconsin
ZIP Code: 53202
Date Received: 2023-08-14T12:00:00-05:00
Date Sent to Company: 2023-08-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I am being double billed for my XXXX XXXX XXXX deductible. Originally, I paid the 2023 deductible of {$220.00} when XXXX XXXX were dispensed to me on XX/XX/2023. Paid via a credit card. I am now being billed again for the XXXX XXXX XXXX deductible for clinic/doctor services provided through the clinic. I have had 11 phone conversations with patient financial services from XX/XX/XXXX through XX/XX/2023. Additionally I have sent written communication via USPS three times in XX/XX/2023.
Frequently Asked Questions
What is Complaint #7401392 about?
Complaint #7401392 was filed against Optimum Outcomes, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-08-14T12:00:00-05:00.
How did Optimum Outcomes, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Optimum Outcomes, INC.?
Yes, visit the Optimum Outcomes, INC. company profile at readthecomplaint.com/company/optimum-outcomes-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.