Credit reporting, credit repair services, or other personal consumer reports -- Fraud or scam -- Complaint #7401315
Complaint Overview
Complaint ID: 7401315
Company: Bright Capital INC
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit repair services
Issue: Fraud or scam
State: Florida
ZIP Code: 33023
Date Received: 2023-08-14T12:00:00-05:00
Date Sent to Company: 2023-09-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The company is called bright money. They promise to build credit and giving you a consolidation loan at the end of the plan but only recorded my payments for three months. Then after that they just take money out my account without doing anything and sometimes twice a month. Its difficult for me to cancel and withdraw because it says I shouldnt withdraw without paying it in full because it would negatively impact my credit score. In reality the took way more than only three months of payments from my account. Also if I withdraw now I only get {$30.00}. Not all the other payments they took and made disappear. They are called Bright Money. I see on their social media that they do this to plenty other people.
Frequently Asked Questions
What is Complaint #7401315 about?
Complaint #7401315 was filed against Bright Capital INC regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Fraud or scam. It was received by the CFPB on 2023-08-14T12:00:00-05:00.
How did Bright Capital INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Bright Capital INC?
Yes, visit the Bright Capital INC company profile at readthecomplaint.com/company/bright-capital-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.