Mortgage -- Struggling to pay mortgage -- Complaint #7391931
Complaint Overview
Complaint ID: 7391931
Company: Loancare, LLC
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Struggling to pay mortgage
State: Washington
ZIP Code: 98372
Date Received: 2023-08-12T12:00:00-05:00
Date Sent to Company: 2023-09-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Loan Care will not honor my valid Divorce Decree and Filed Quit Claim Deed for my XXXX Forbearance partial claim and modification under the CARES ACT -- loan # XXXX FHA Case # XXXX They are denying my modification and partial claim unless my ex-husband signs the documents.
Frequently Asked Questions
What is Complaint #7391931 about?
Complaint #7391931 was filed against Loancare, LLC regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2023-08-12T12:00:00-05:00.
How did Loancare, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Loancare, LLC?
Yes, visit the Loancare, LLC company profile at readthecomplaint.com/company/loancare-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.