Checking or savings account -- Managing an account -- Complaint #7391389
Complaint Overview
Complaint ID: 7391389
Company: Finco Services INC DBA Current
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Washington
ZIP Code: 98109
Date Received: 2023-08-12T12:00:00-05:00
Date Sent to Company: 2023-08-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2022 two unauthorized atm withdrawals were taken from my account while I had my debit card with me. One for {$180.00}, the second for {$20.00}. This was after several failed attempts, I woke up to 8+ notifications of atm withdrawal attempts all for decreasing amounts until the two successful withdrawals totaling {$200.00} occurred.. This is all while I had the location services set on the banking app to always allow which the app promises as an added security feature and I was nowhere near the atm that was used to steal from my account. I contacted the bank, they did nothing to help me.
Frequently Asked Questions
What is Complaint #7391389 about?
Complaint #7391389 was filed against Finco Services INC DBA Current regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-08-12T12:00:00-05:00.
How did Finco Services INC DBA Current respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Finco Services INC DBA Current?
Yes, visit the Finco Services INC DBA Current company profile at readthecomplaint.com/company/finco-services-inc-dba-current to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.