Debt collection -- Written notification about debt -- Complaint #7389367
Complaint Overview
Complaint ID: 7389367
Company: Convergent Resources, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: North Carolina
ZIP Code: 27520
Date Received: 2023-08-11T12:00:00-05:00
Date Sent to Company: 2023-08-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received a letter from Convergent Outsourcing, INC dated for XXXX XXXX, The letter stated they were trying to collect an alleged debt originally from XXXX in the amount of {$400.00}. I have never had an account with XXXX, I asked Convergent Outsourcing, INC to validation the date. I sent letters requesting validation on XX/XX/2023. Convergent Outsourcing, INC has yet to provide any documentation to confirm any debt owed to XXXX.
Frequently Asked Questions
What is Complaint #7389367 about?
Complaint #7389367 was filed against Convergent Resources, INC. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2023-08-11T12:00:00-05:00.
How did Convergent Resources, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Convergent Resources, INC.?
Yes, visit the Convergent Resources, INC. company profile at readthecomplaint.com/company/convergent-resources-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.