Credit card or prepaid card -- Getting a credit card -- Complaint #7389079

Complaint Overview

Complaint ID: 7389079

Company: Discover Bank

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Application denied

State: Ohio

ZIP Code: 44281

Date Received: 2023-08-11T12:00:00-05:00

Date Sent to Company: 2023-08-11T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I am the trustee of a trust set up by my brother-in-law who passed away XX/XX/2023. I received a letter from Discover, dated XX/XX/2023, informing that an application, number XXXX, was denied due to no credit record available. I did not apply for this card. I know his daughter and granddaughter do have his personal information. XXXX suggested I file a report.

Frequently Asked Questions

What is Complaint #7389079 about?

Complaint #7389079 was filed against Discover Bank regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2023-08-11T12:00:00-05:00.

How did Discover Bank respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Discover Bank?

Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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