Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #7383849
Complaint Overview
Complaint ID: 7383849
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Georgia
ZIP Code: 31906
Date Received: 2023-08-10T12:00:00-05:00
Date Sent to Company: 2023-08-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have disputed several times with Experian fraudulent things that are on my credit report due to identity theft. They have refused to accept my dispute claiming they didnt believe it was me. I filed a report in a complaint with the CFPB previously and the only thing Experian did was email me telling me I had to re-dispute everything that they had no type of file of me disputing anything, they are lying. They are refusing to let me dispute certain things because theyre connected to addresses that are fraudulent and theyre refusing to let me dispute addresses because theyre connected to fraudulent accounts. They have had several breaches, and I do not trust them. they have notified me that my information is on the black web, and it shows me different addresses, and names that are trying to use my Social Security number, but they refuse to do anything unless I pay them to remove them.
Frequently Asked Questions
What is Complaint #7383849 about?
Complaint #7383849 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2023-08-10T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.