Debt collection -- Attempts to collect debt not owed -- Complaint #7383433

Complaint Overview

Complaint ID: 7383433

Company: Amsher Collection Services, INC.

Product: Debt collection

Sub-Product: Other debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt is not yours

State: California

ZIP Code: 90640

Date Received: 2023-08-10T12:00:00-05:00

Date Sent to Company: 2023-08-10T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I have been trying to work with AmSheer XXXX XXXX for 3 months now. Phone calls where made to AmSheer multiple times to acquire a debt verification letter they would advise me that they where waiting on XXXX XXXX for information after a month and half I called again and spoke to supervisor asking where this verification was? He states you should have submitted a document which the XXXX to 4 times I had called before was never mentioned to me once. I spoke to there supervisor XXXX who was extremely rude and would make remarks that its not his concern that I did not know how to validate debt or would explain to me how to do so. When asking him how to do it he said thats not his job. During this time I had reached out to XXXX who also confirmed I had no debt with them. They ran my social security number thru there system and confirmed I had no debt or any account with them. After leaving a review on XXXX XXXX XXXX contacted me in regards to the review and how he can assist again after a month of waiting and persisting for a debt verification letter finally XXXX was provided a month after initially asking. After reading the letter which they gave me which I have provided to you. It clearly shows on the statements they provided the debt is not mine. But they are still trying to collect on this debt. I called again today and they told me that I did not need to sign anything for XXXX to have my consent to make me responsible for this account. So now they are spreading false information as well.

Frequently Asked Questions

What is Complaint #7383433 about?

Complaint #7383433 was filed against Amsher Collection Services, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-08-10T12:00:00-05:00.

How did Amsher Collection Services, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Amsher Collection Services, INC.?

Yes, visit the Amsher Collection Services, INC. company profile at readthecomplaint.com/company/amsher-collection-services-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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