Credit reporting, credit repair services, or other personal consumer reports -- Improper use of your report -- Complaint #7377868
Complaint Overview
Complaint ID: 7377868
Company: Truist Financial Corporation
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Credit inquiries on your report that you don't recognize
State: Texas
ZIP Code: 77380
Date Received: 2023-08-09T12:00:00-05:00
Date Sent to Company: 2023-09-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have XXXX Hard Credit pulls on my credit reports that I did NOT authorize or give them my SS to do so. XXXX XXXX XXXX - XX/XX/2023 and XXXXXXXX XXXX XXXX ( XXXX ) - XX/XX/2023 I called both and they cant remove or have no idea if or how they did it. I did NOT give out my SS online and I did not authorize ANY banking institution to pull my credit. Please remove these from my Credit bureau as it has affected my credit which I am trying to rebuild after a bad divorce.
Frequently Asked Questions
What is Complaint #7377868 about?
Complaint #7377868 was filed against Truist Financial Corporation regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2023-08-09T12:00:00-05:00.
How did Truist Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Truist Financial Corporation?
Yes, visit the Truist Financial Corporation company profile at readthecomplaint.com/company/truist-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.