Mortgage -- Struggling to pay mortgage -- Complaint #7377227
Complaint Overview
Complaint ID: 7377227
Company: New York Community Bancorp INC
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Struggling to pay mortgage
State: Georgia
ZIP Code: 30122
Date Received: 2023-08-09T12:00:00-05:00
Date Sent to Company: 2023-08-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I apply for the morgage assistent programs in XX/XX/2022 but my application is still in revew and Idont have any answer yet, also I apply for loan modification trow my bank flags star bank but they said they never receive the papper work I supose returd I tried to make partial payment but dou my estatus forclosure they only accept full payment and right now I am not in position to make the full payment of XXXX
Frequently Asked Questions
What is Complaint #7377227 about?
Complaint #7377227 was filed against New York Community Bancorp INC regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2023-08-09T12:00:00-05:00.
How did New York Community Bancorp INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against New York Community Bancorp INC?
Yes, visit the New York Community Bancorp INC company profile at readthecomplaint.com/company/new-york-community-bancorp-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.